Employee engagement. What's your engagement ratio? The world's top-performing organizations understand that employee engagement is a force that drives business outcomes.

Why Humility is Essential for Every New Hire. When interviewing product managers at Google, we ranked candidates on four metrics: technical ability, communication skills, intellect and Googliness.

Emotional intelligence is the "something" in each of us that is a bit intangible. It affects how we manage behavior, navigate social complexities, and make personal decisions that achieve positive results.

If you aspire to be a great leader, the first requirement is that you look and listen, so that you can find out the true needs that a situation demands to be fulfilled. There are seven such needs.

Social Style and Strengths Based Leadership. The Strength Based Model has been developed and refined over the years by the Gallup organization.

Do you remember the last major initiative you watched die in your organization? Did it go down with a loud crash? Or was it slowly and quietly suffocated by other competing priorities?

What separates most successful companies from their competitors often isn't a better product, service, or business plan, but their ability to move quickly and efficiently from idea to implementation.

Insights® Discovery is for individuals and work teams who want to enhance their overall leadership and communication effectiveness. It is designed to significantly increase awareness of self, understanding of others, elevate personal leadership capacity

The Insights Discovery Personal Profile is a personal development tool which gives individuals an engaging, reinforcing and transformational insight into themselves and others.

Good bosses have strong organizational skills. Good bosses have solid decision making skills. Good bosses get things done. Exceptional bosses do all the above -- and more

Be prepared. Think ahead about what your intent is, what you want to say, and how you want to say it. Think about the tone and the feel, not just the facts. Manage your emotions, be candid and be respectful

The human moment combines physical presence with mutual attention. The result is rapport. Research at Harvard finds there are 3 ingredients of rapport.